KSIC

Corporate Health Assessment (CHA )

What is corporate health?

For anyone to succeed in life, he / she needs to be more healthy. Health is not the mere absence of disease, but a state of physical, mental and social well being of a person. Or, it is a comprehensive health than some aspects of health. To achieve better health, preventive measures are considered more.
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Hence Master Health Checkup (MHC) is emphasized. Even those, who feel, they are very healthy, should take up MHC every year, to confirm their good health and also to know the problems, if any, in the early stage itself. It is a very good practice to maintain ones health and to improve quality of life.

Similarly a company, whether small or big, needs to be very healthy in order to make a reasonable profit and grow reasonably every year. To ensure corporate health, companies must have more systems, best practices and effective strategies. In other words, companies are to be run more professionally and with more teamwork.
Corporate Health Assessment (CHA) is a systematic and extensive study of the style of functioning of the management, systems / practices followed in the company, employees morale / loyalty / commitment to company, management – employee relations, issues / problems at every level, policies, changes needed, profitability, growth, etc.

Why should companies consider CHA?

It can indicate problems in early stage and areas needing immediate attention.
More than corrections, preventive measures are possible.
Process of CHA can improve achievement motivation of employees
It can be a major turning point for every company.
It can serve as an orientation for re-engineering the company.
Process of CHA can help improve management –employee relations.
An external expert can get more and even delicate information from all sections of employees with special skills to read peoples mind.
Companies may or may not have strong feedback system . Employees may not be comfortable to reveal delicate information to management and may not take initiative even or official opportunities may be less.
CHA can eye open the management on policies , priorities , strategies etc..
CHA can reveal employees perceptions, loyalty to organization, job satisfaction, problems, feelings etc.
CHA can indicate organizational climate and culture clearly.
CHA can help develop a critical positive attitude to all employees in the company.
With a firm conviction , I am doing CHA, as my professional social responsibility and as the first step in OD work , for 30 years.

Who should take CHA immediately?

All companies need CHA for business development, particularly companies having one or more of the following problems:

Business turn over is less to the potentials of the company.
Companies set reasonable goals but can’t achieve even 60% .
Business comes down in spite of all efforts.
Profit is less to the volume of business done.
Production department can’t cope with orders brought by marketing .
Marketing department can’t get enough orders to keep production busy.
Companies are run unprofessionally & without proper systems.
Companies with annual growth less than 30%.
Companies having more basic problems, prolonged & un resolved.
Everything is good but employee morale and team work are poor .

Even companies doing well, need CHA to sustain & develop business.

Corporate diagnosis is a more challenging job

Your personnel may reveal their ideas / problems regarding their work, but may not, as whether happy with the company or having job satisfaction or happy with work environment etc. Generally, they don't take initiative to reveal such delicate matters or official opportunities may be less. Hence, it is a challenging job.

Prof.VGK has rich 30 years experience in collecting employee feedback, at every level, using several methods. With his psychological approach, he can easily make people reveal their mind adequately, however deep or tough they may be. Quickly he can pulse their mind and read them, in between the lines.

Being an external person and an expert in this line, he can do the job much better and employees can reveal the facts, whatever they want to or need to, more comfortably. Before collecting data, he sensitizes the employees well. He has been doing this job for 30 years and it is his first assignment with every client before taking up any OD work.

Methodology / Processes

Customized CHA study design will be developed based on company profile & climate.
Realities / systems / best practices / style of functioning at every level in the company will be studied
Management team, departmental heads, other key personnel in the company and the employees at every level will be met and their perceptions & feedback will be collected.
Prof.VGK has 30 years of rich experience in collecting employee feedback using several methods and with his psychological approach.
The collected information will be analyzed and presented to the top team of the company for their confirmation.
Then the needed OD proposals will be suggested for business development.

Companies can decide the duration & type of CHA to suit their budget. CHA can be done in a simple way with 2 days, moderately with 4 days & detailed study for 6 to 8 days - when departmental health also can be focused. You can also take CHA through internet to save cost and for convenience.

Proposal implementation

If companies want, Prof.VGK can implement the proposals after the study, in phases.
If companies have internal expertise, they can implement the proposals themselves.
If companies need only the consultancy to support their team, He can oblige.
Companies can avail his services / expertise, whatever way they want.

Organizational Studies – Crucial for Development

Regular organizational studies are vital for organizational health & development . Organizational studies can eye open management on policies, priorities, strategies etc.. and help reorganize the company quickly on the needed aspects . Studies can help prevent problems considerably and to evolve strategies to manage problems / challenges effectively.

Staff turnover/ attrition is becoming a major problem to every corporate now. Retaining resourceful staff is really a big challenge. Studying staff perceptions, loyalty to organization, organizational climate , job satisfaction, problems & feelings etc.. are crucial to re-orientate, motivate and retain resourceful staff.

Companies can consider the following studies:

Organizational Climate / Behavior Study
Organizational Strengths / Limitations survey
Employee Perception Survey
Employee Satisfaction Survey
Loyalty & Commitment (Employee) Survey
Management - Employee Relations Survey
Training & development needs Analysis
Problems & blockages survey
Failure Analysis
Productivity Audit
Best Practices Audit
Team Work Audit
Second Line Audit
MIS Audit
Problem Management Audit
Recognition Systems Audit
Salary Structure Audit
Recruitment Systems Audit
Customer wise Business Analysis
Quality Systems Audit
Manpower Audit
Leadership Audit
Strategies Audit
Skills Set Audit
Vendor Audit
Marketing Strategies Audit
Performance Audit
Roles Audit
Goals Audit
Value analysis
Customer / dealer Satisfaction Survey
Cost / wastage control Audit
Systems Audit
Policies Audit
Profitability Audit
Departmental Audit

Apart from the above, other studies can also be taken up, for the needs of corporate.

OD / BPR services

OD / BPR services offered to corporate

Generally companies give more importance to marketing and day today problems. Also in many companies most of the business activities are managed by certain key personnel rather than managed by systems. If a key person leave the company, the activities managed by the person will get diluted either or uncared. Today, attrition is high everywhere and the people driven companies will suffer more than systems driven companies.

Hence a systems approach to business is more needed to sustain and improve the business in the high global competitions. Regular corporate health assessments and proper organization development activities are more needed and continuously business process reengineering has to be done. In the globalization, what is successful today, may not be successful tomorrow. Hence every company must consider regular OD and BPR activities. The following are some of OD / BPR activities :

Develop core management team
Address relationship problems at all levels
Sharpen / develop systems
Improve best practices at all levels.
Make the work environment more pleasant to all employees .
Improve management - employee relationship.
Control attrition in the company.
Process tough and negative personnel to turn positive.
Sort out problems at all levels in the company.
Second line Development
Management Information System ( MIS )
Problems Management System
Policy Management
Cost / waste Control
Interdepartmental Linkages
Recognition / Appreciation System
Loyalty & Commitment development
Employee feedback System
Role clarity / re- defining roles
Goal Clarity
Performance Management
Employee Development
Salary Structure
Incentive Schemes
Employee satisfaction survey
Employee Welfare Measures
Employee Counseling
Recruitment System
Induction to New Employees
Training Management System
Customer relations
Manpower utilization
Performance appraisal system
Creative business strategies
Vendor management
Lean / peak time management
Profitability Development
Making the teams work better
Training of trainers
Developing core management team

Core Management Team

Between the actual management and work force, a strong team comprising departmental / sectional heads and key executives, is needed to practically address the challenges of the company, achieve business goals, make the work environment pleasant, resolve the problems and ensure organization development.

Hence to support the management in running the company more effective and to address the issues of the company in all aspects with a commitment, a strong team is needed for every company. This core management team can function as an effective collective second line for all practical purposes. Even in the absence of the top team, the core management team can manage the company effectively.

Prof.VGK can help formulate the core management team, sensitize them to accept extra managerial roles, make them to commit to certain areas of management, mentor and coach them to plan their activities, review their performance, manage problems and to achieve the set goals. He can operate as an ex-officio chairperson of the team in coordination with the top management.

For every key performance area and also to address every vital issue of the company, a team is preferred for better results. Team work can fill the performance gaps of the company very effectively, if the teams are formed and monitored properly. Prof.VGK can help formulate the needed teams in the company to optimize the performance and also can help the existing teams work better.

He can mentor & coach the teams to have proper goal clarity, sharpen their inter personal and team working skills, plan their tasks adequately, review the team performance regularly / critically, manage problems with creative alternate solutions and to achieve the team goals. Since team work demands a high commitment, he can guide and motivate the teams regularly. He makes the teams recognize more than 20 team managerial aspects to maximize their output.

Every company is convinced of team work to achieve business goals. But only some companies are able to form the needed teams in the company and make them achieve the set goals. For many companies, team work is still a problem. Unless companies have clarity on team work, define goals for teams properly, give regular inputs to sustain and improve team spirit, monitor team performance regularly, recognize the achievements / performance of every team, designate apt leaders for every team, team work cannot be effective.

Team work demands high leadership skills, interpersonal relations, interpersonal communication, trust and commitment among team members. It is a micro management of an aspect of concern of the management. More the teams a company has, more 2nd line leaders to the company. The burden of the management of a company can be well shared by various teams and team work can train all members adequately on managerial aspects in the long run.

Mentoring of CEO / HoDs

Why is it important ?

Core management team and other key personnel get stressed every day due to business complexity and problems . They need to take important decisions every day . They have to monitor and motivate the executives / employees in the company daily to achieve company goals . They have to take immediate steps to solve the critical problems .

Due to pressure of work , they all get conditioned on several aspects and get monotony soon , which is an occupational hazard . Because of this , what ever potentials / experiences they have really, they could not use them fully . Hence they need some external support to de-condition themselves and also to have the consciousness to use all their potentials well .

For all these, they need to have motivation, clarity in thinking , confidence to make decisions, energy to motivate others and to solve problems . They all must know as how to relax and recharge themselves in their busy work . Definitely , they all need an external support to improve their business strategies and also to have more mental power .

What is this program?

For their position , it is difficult for managers to share all their problems and feelings with others. Mentoring & coaching can help them in this regard in a great way. As a psychologist and a management expert , Prof.VGK can listen to them well and give needed counseling , consultancy & Training. Since it is highly confidential and dealt through internet , they can freely share anything with Prof.VGK and get the needed inputs on time .

It is a more confidential program through internet. It can be designed specifically for individuals and also for a group of personnel . In puts are given once a week and it is a two way program . Members can freely share their needs , problems and strategies and can seek Prof.VGK’s inputs . It is one of the dream programs of Prof.VGK and the fruit of his 30 years Achievemore Research.

It is a special program for top team managers develop managerial abilities, mould positive attitudes, enhance the self-renewal capability, triggering passion for excellence and thereby creating a positive work culture, perform better in their key performance areas and also address Business / Organizational / Personal development.

It is an integrated program :

Mentoring is an integrated program of consultancy, coaching, motivation & counseling to improve best practices and leadership of CEO and HoDs. Through this program managers can improve best practices in their profession, self-actualize their positive and negative aspects / style of functioning, sharpen their time management strategies, redefine their roles and goals, get inputs to manage their day today problems / issues / challenges, get inputs / ideas / strategies for bettering their activities / proposals. In other words it is a one stop store for them to develop / improve best practices to achieve more, solve their day today problems and develop their managerial / leadership capabilities. Under this program, they can get any help for any of their needs and problems.

How to avail OD / BPR Services?

Prof.VGK wants to work with selective Corporate companies on long term basis – one year and more . Only long term collaboration can help Prof.VGK to understand the corporate better and contribute significantly . Similarly corporate can also understand Prof.VGK and avail his expertise better. You can engage Prof.VGK for 3 – 6 days every month on a regular basis and he can take care of all your organizational needs.

A close relationship between Prof.VGK and Corporate is important for tangible results in the corporate . Prof.VGK must know all the key personnel working in the company well and interact with them regularly, either casually or during the programs . This can help him understand the realities in the company and extend his expertise adequately to address the needs of the company .

When Prof.VGK works in a company regularly , the employees can have opportunity to understand Prof.VGK better and a trust can be built with employees and as well the management . Only this confidence can help them reveal their true problems / needs to Prof.VGK , more freely . When employees and management cooperate well with Prof.VGK , surely he can fully utilize his professional skills for company development .

Always, a long term collaboration help a company more . Company can get the services of Prof.VGK during his visit to the company and also in between visits , either through phone or internet . This continuous touch can help the company better and also can update Prof.VGK of the company regularly and thereby he can respond to the issues effectively . Also he can help the company comprehensively with all his skills , as he develops a bondage with the company .

For operational reasons, it would be better to have an arrangement of working for 3 to 6 days , either fortnightly or monthly as in company assignment and can have a few days as off company assignment . It is an integrated arrangement of all his services, customized to your company.

The collaboration can be defined clearly after the needs assessment / presentation of proposal by Prof.VGK . The roles of management and Prof.VGK can be well defined . Prof.VGK can accept a long term collaboration with any company , anywhere in India / abroad . If you are willing he can agree to sign MOU with you for 1 to 3 years. This arrangement can make him part of your team & get committed.

Though Prof.VGK prefers more long term collaboration and retainer ship arrangement, still he is willing to take up trial and casual assignments . Some companies may want to check the professional power and style of working of Prof.VGK , before considering him for long term collaboration . Some companies may not have the budget to avail Prof.VGK regularly and therefore , may want to avail his services , whenever needed. For both the reasons Prof.VGK keeps the option of casual assignment to corporate.

It is true that casual assignments cannot give more business to Prof.VGK but still he is keen to take it up for the reason that he can get some good companies in the process, which can be of value to his Achievemore research . Generally for casual assignments, Prof.VGK is adopting a very flexible approach to accommodate even small companies . Definitely , the clients giving casual assignments enlarge the corporate network of Prof.VGK for his Achievemore mission .

Interested corporate can send their request / proposal to achievemore@gmail.com.

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